What To Expect For Your First Appointment

We will always talk to you on the phone to coordinate your first appointment. John, our office manager, will likely be who you talke you. During this phone call we will cover the following:

1. Starting your electronic patient chart by asking you for your name, date of birth, physical, mailing and email addresses, phone number, insurance plan information.
2. Collecting your health insurance plan infomration. We require a copy/photo of the font and back of your insurance cards AND your valid photo ID, which you will send to us via the Client Portal.
3. Emailing you an invitation to our Client Portal that will have detailed instructions about how to complete and submit your new client forms and your insurance and photo ID. 
4. Scheduling a day/time for your first appointment that will be typically at least two weeks out as we need to you complete and submit the intake forms, and we need to receive and verify your health insurance information. As soon are your appointment is scheduled, you will recive an email confirming the date and time.

You will be required to complete and submit several documents, some will be familiar like a privacy form, and others will be specific to the reasons you're coming in. 

Please complete as soon as you can, Dr. Padilla needs to review your symptom information before your appointment so that she can be well-prepared for your appointment. She asks that you complete these forms no later then two days before your appointment, though sooner is very helpful.

In the forms you will also find a map with instructions on how to find our office.

Please review the map and directions included in your new client forms packet. Our location is in the back of an office park and can be a bit tricky to find. 

Please give yourself plenty of time to find us. If someone is 10- or more minutes late then the appointment will be rescheduled in order to allow for the necessary time to complete the appointment. So please do call us if you need help getting here :)

Once here you will likely be welcomed by John and he will walk you thorugh how to ring Dr. Padilla's office doorbell when you arrive to your future appointments, as well as show you where you can find the restroom and offer you a bottled water.